Privacy Policy
Effective Date: January 4, 2025
The Mane Experience (T.M.E), part of the CrownThrive Ecosystem, values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information, as well as your rights regarding your data.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Includes your name, email address, username, and other details you provide when registering for an account or using our services.
- Payment Information: Includes billing details for transactions, processed securely through third-party payment providers.
- Usage Data: Includes information about your interactions with the platform, such as pages visited, content viewed, and actions taken.
- Device Information: Includes your IP address, browser type, device details, and operating system.
- Cookies and Tracking Technologies: Includes data collected through cookies, web beacons, and similar tools (see our Cookie Policy).
2. How We Use Your Information
Your data is used to:
- Provide and personalize our services.
- Process payments and manage transactions.
- Communicate with you, including sending service updates, newsletters, and promotional materials (if consented).
- Analyze usage patterns to improve our platform.
- Ensure platform security and prevent fraud.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, analytics, email communication, and security.
- Legal Authorities: When required by law or to protect our rights and the safety of our users.
- Affiliated Platforms: Other platforms within the CrownThrive Ecosystem to provide seamless services.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, your data will be securely deleted or anonymized.
5. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: Request a copy of your data.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure: Request the deletion of your data ("Right to be Forgotten").
- Restriction: Limit how we process your data under certain conditions.
- Data Portability: Request your data in a machine-readable format.
- Objection: Object to data processing for specific purposes, such as marketing.
- Withdraw Consent: Revoke consent for data processing at any time.
- Complaint: Lodge a complaint with your local data protection authority.
6. Data Security
We implement industry-standard measures to protect your data, including:
- Encryption during data transmission and storage.
- Access controls to limit data access to authorized personnel.
- Regular security assessments and system updates.
- Secure storage solutions and monitoring for unauthorized access.
7. International Data Transfers
If you access our platform from outside the European Economic Area (EEA), your data may be transferred to and processed in countries without equivalent data protection laws. We ensure such transfers comply with applicable laws by using safeguards such as standard contractual clauses.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage patterns. For details, please review our Cookie Policy.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their policies before sharing your data.
10. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with the updated effective date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
By using The Mane Experience, you consent to the terms outlined in this Privacy Policy. For additional details, refer to our Terms of Service, Community Guidelines, and Acceptable Use Policy.
