At The Mane Experience, we strive to ensure that your orders are processed and shipped as quickly as possible. This Shipping Policy outlines the terms and conditions regarding shipping times, fees, and procedures for physical products purchased on our platform.
Orders are typically processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.
We offer standard shipping to any address within the United States. Shipping times vary based on your location, with typical delivery within 5-7 business days. Expedited shipping options are available at an additional cost during checkout.
We currently ship internationally to select countries. International shipping costs are calculated at checkout and are dependent on the destination country. Please note that customs fees and import duties may apply, and you are responsible for these additional charges.
Shipping charges for your order will be calculated and displayed at checkout. Orders over $100 may qualify for free standard shipping within the United States.
Once your order is shipped, you will receive an email with the tracking number and instructions on how to track your order. Please allow 48 hours for the tracking information to become available.
While we strive to meet our shipping estimates, please note that unforeseen circumstances such as weather, carrier delays, or customs processing may cause delays. We appreciate your understanding and patience in such cases.
If your order is lost or damaged in transit, please contact us immediately at contact@crownthrive.com. We will investigate the issue and work to resolve it.
If you have any questions about your order or shipping, please contact us at: