Refund Policy

At The Mane Experience, we stand behind the quality of our products and services. If you are not satisfied with your purchase, you may request a refund under the following conditions:

1. 14-Day Refund Window

You may request a refund within 14 days of your purchase. To initiate the refund process, please contact us via email at contact@crownthrive.com. In your request, please include your order number and reason for the refund request.

2. Refund Conditions

• Refunds are only available for unused or unopened products.
• Digital products, once accessed or downloaded, are not eligible for a refund unless there is a technical issue with the product.

3. Processing Refunds

Once your refund request is received and approved, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Shipping and Handling Fees

Shipping and handling fees are non-refundable, and the cost of return shipping is the responsibility of the customer (for physical products).

5. Contact for Refund Requests

For any refund inquiries, please contact us at:

• Email: contact@crownthrive.com
• Address: P.O. Box 201, Gretna, VA, 24557, USA